Privacy Policy

RELIEX TECHNOLOGIES LIMITED operates VEIS. This policy explains what data we collect, how we use it, and your rights. We process personal data under the Kenya Data Protection Act, 2019.

1. Data controller

RELIEX TECHNOLOGIES LIMITED is the data controller for VEIS.

2. What we collect

• Account data: name, email, password hash, role.
• User content: SOP, CV, and evidence you declare in them.
• Application data: destination country, programme, intake, and related details.
• Generated data: scores, gap reports, and PDF reports.
• Technical data: IP address, browser, device, and security logs.
• Cookies: as described in our Cookie Policy.

3. How we use it

• To provide and secure the Service.
• To generate the reports you request.
• To detect misuse and fraud.
• To improve the Service in aggregated, non-identifiable form.
• To comply with the law.
• For analytics, only with your consent.

We do not sell your personal data. We do not use your content to train third-party AI models.

4. Sharing and transfers

We use selected service providers to host, process, and deliver the Service. They receive only what is reasonably necessary and are bound by confidentiality obligations. Some providers process data outside Kenya under safeguards permitted by the DPA. We may also disclose data where required by law.

5. Retention

• Raw SOP and CV text is purged once analysis finishes.
• Generated reports are kept until you delete them or your account.
• Account data is kept while your account is active.
• Security logs are kept up to 12 months, then purged or anonymised.
• Account-deletion requests have a 30-day grace period before permanent deletion.

You can review, export, or delete your data from Account → Privacy & Data.

6. Your rights

You have the right to:

• be informed, access, correct, and delete your data;
• object to or restrict processing;
• data portability;
• withdraw consent at any time;
• lodge a complaint with the ODPC.

7. Security

We use encryption in transit, encryption at rest for secrets, row-level security, least-privilege access controls, and audit logging. Keep your credentials safe and tell us if you suspect unauthorised access.

8. Children

VEIS is not directed to children. You must be at least 18 to create an account.

9. Cookies

See the Cookie Policy for details and controls.

Open cookie settings

10. Changes

We may update this policy. Material changes will be notified reasonably.

11. Contact

For privacy questions or data-subject requests, contact us through our contact page.